DELIVERY INFORMATION
Delivery Options
All prices on our website are exclusive of postage and packing which shall be added at the checkout and charged at the following rates:
UK 3-5 days (Excluding Saturday, Sunday and Bank Holidays)
Deliveries to Northern Ireland & Republic of Ireland (Excluding Saturday, Sunday and Bank Holidays) will be delivered within 3-5 days
Deliveries to Europe (to available countries) will be delivered in 5-7 working days.
You will receive an email with tracking details once your order has been despatched. Please contact our Customer Service team by email: [email protected] if you have any questions or concerns about your order delivery.
Please see delivery costs and timeframes listed below.
| Shipping Type | Cost | Timeframe |
|---|---|---|
| UK Mainland | £8.00 | Within 3-5 days (Excluding Saturday, Sunday and Bank Holidays) |
| UK Mainland | FREE FOR ORDERS OVER £250.00 | |
| Republic of Ireland / Northern Ireland | £10.00 | Within 3-5 days (Excluding Saturday, Sunday and Bank Holidays) |
| Republic of Ireland / Northern Ireland | FREE FOR ORDERS OVER £250.00 or €300.00 | |
| Europe (see available countries)* | £15.00 | Up to 7 Working days |
| Europe (see available countries)* | FREE FOR ORDERS OVER €300.00 | |
| USA | £20.00 | 3 - 6 Working Days |
| USA | FREE FOR ORDERS OVER $350.00 | |
| Rest of the World | £45.00 | 5 - 7 Working days |
*Available European Countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Lithuania, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey
All Brilliant Inc Orders are usually dispatched within 1-2 days.
Delivery Times
Please note that all delivery times referred to above are estimates only, and we do not accept any liability for failure to deliver items within the stated delivery period. We cannot be held responsible for any delayed items.
EU Customers
To our customers in the EU, please note that all order entering European countries are now subject to customs and duty charges which are payable by the customer. We’re working with our carriers on a solution in the coming weeks – please check back for updates.
International Buyers
International orders may be subject to customs or import duties once the order reaches its destination country. Unfortunately, we do not cover the cost of import duties and taxes; you will therefore be responsible for these. As import duties and taxes vary from country to country, we recommend you contact your local customs office for more information before placing your order.
Insurance
Brilliant Inc will insure items prior to postage until the item is delivered. Once you have confirmed receipt of delivery by means of a signature the responsibility of your purchased goods is then passed on to you. If someone else signs for delivery of an item on your behalf (whether or not they have authority to do so), you shall be treated as having received the item.
